Keep field teams connected on remote sites
Engineers tap in at each job. Dispatch sees who's still on site, and compliance gets scheduled exports without chasing paperwork.
How field services use TapOkie Work
Technicians start a timed session at each job. Dispatch uses the live board to see active and overdue workers. Operations receives scheduled PDF, CSV, or Excel exports automatically.
What you need to know
- Team-level timers for high-risk vs standard jobs
- Extend session from the app when jobs run long
- Scheduled report emails for operations
- Bulk CSV import for larger teams
- Honest note: offline queue for patchy signal is on the roadmap, not live yet
Field service lone working often combines remote sites, customer premises, and jobs that overrun. Dispatch needs to know who is still on site; compliance needs scheduled exports without chasing paperwork.
How it works for field services
1
Add your engineers
Import from CSV or add one by one.
2
Session per job
Start on arrival, extend if needed, end on completion.
3
Alerts and exports
Dispatch stays informed; compliance gets the data.
FAQs for field services
Can timers differ for high-risk jobs?
Yes. You can use team-level settings so higher-risk work gets shorter windows while standard jobs stay flexible.
Do you work offline?
An offline queue for patchy signal is on the roadmap. Today, extend-before-timeout and clear escalation reduce noise when jobs run long.
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