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Keep field teams connected on remote sites

Engineers tap in at each job. Dispatch sees who's still on site, and compliance gets scheduled exports without chasing paperwork.

How field services use TapOkie Work

Field engineers and maintenance crews working alone at customer premises or remote sites. Jobs that overrun without dispatch knowing. Compliance teams rebuilding reports from job sheets.

Technicians start a timed session at each job. Dispatch uses the live board to see active and overdue workers. Operations receives scheduled PDF or Excel exports automatically.

Field service lone working often combines remote sites, customer premises, and jobs that overrun. Dispatch needs to know who is still on site; compliance needs scheduled exports without chasing paperwork.

Overrunning jobs are one of the top reasons managers ignore timeout alerts - which is why TapOkie Work warns before it alarms.

Patchy signal on a remote site shouldn't mean a false alarm. We built in a warning before anything fires. How we prevent false alarms →

Explore TapOkie Work features →

What you need to know

  • Team-level timers for high-risk vs standard jobs
  • Extend session from the app when jobs run long
  • Scheduled report emails for operations
  • Bulk CSV import for larger teams
  • Honest note: offline queue for patchy signal is on the roadmap, not live yet

How it works for field services

1

Add your engineers

Import from CSV or add one by one.

2

Session per job

Start on arrival, extend if needed, end on completion.

3

Alerts and exports

Dispatch stays informed; compliance gets the data.

FAQs for field services

Can timers differ for high-risk jobs?
Yes. You can use team-level settings so higher-risk work gets shorter windows while standard jobs stay flexible.
Do you work offline?
An offline queue for patchy signal is on the roadmap. Today, extend-before-timeout and clear escalation reduce noise when jobs run long.

Who uses TapOkie Work this way

Field engineers · Maintenance crews · Utility contractors · Facilities teams with lone site visits

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