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Lone worker duty of care

Practical expectations for employers in the US, UK, and Canada - without turning this into a law firm brochure.

What employers are usually expected to do

Across the US, UK, and Canada, employers are expected to protect people who work alone - so far as is reasonably practicable. The exact statute names differ, but the day-to-day pattern is similar: know who works alone, assess the risks, put controls in place, and be able to show what you did if something goes wrong or someone asks.

Monitoring tools (like visit check-ins and manager alerts) are one control among others - training, phones, buddy procedures, and clear escalation still matter. TapOkie Work helps with the monitoring and evidence piece for small teams in all three markets.

How this shows up by market

United States

OSHA's General Duty Clause and industry guidance expect employers to address known workplace hazards - including lone work patterns common in care, field service, and property visits.

United Kingdom

Health and Safety at Work Act duties and HSE lone working guidance expect risk assessment and suitable controls. Some buyers also ask about BS 8484 / ARC - that is optional for many small teams.

Canada

Provincial occupational health and safety rules generally require employers to take reasonable precautions for workers - including people working alone or in isolation on visits and sites.

Shared practice

Identify lone roles, document risks, set a check-in rhythm, decide who gets alerted, and keep records you can export when insurers, clients, or inspectors ask.

Proportionate tools

Small teams rarely need an enterprise call centre on day one. They need something workers will actually use and managers can run without a safety department.

Not legal advice

This page is a practical overview. Always check requirements for your industry, insurer, and jurisdiction - or speak with a qualified adviser for formal guidance.

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